Running an AI Visibility Scan

An AI Visibility scan queries ChatGPT, Claude, Gemini, and Perplexity with your tracked prompts and analyzes how they respond — specifically whether they mention your brand, recommend competitors, or cite your content.

Written By Alex Frees

Last updated About 1 month ago

Before Your First Scan

Before running a scan, make sure you have:

  1. Brand information configured — Your product name and website are set up (this happens during onboarding).

  2. Tracked prompts defined — The queries you want to monitor (see Managing Tracked Prompts).

  3. Competitors added (optional) — Add competitor brands to compare visibility.

Running a Manual Scan

  1. Navigate to AI Visibility from the sidebar.

  2. Click Run Scan.

  3. Review the scan configuration — which prompts and platforms will be queried.

  4. Confirm to start the scan.

Screenshot: The AI Visibility scan setup page showing tracked prompts, selected platforms, and the Run Scan button.

The scan typically takes 2–5 minutes, depending on the number of prompts and platforms. You can navigate away and come back — you will receive a notification when the scan is complete.

Understanding Scan Results

When the scan completes, you will see:

Overview Dashboard

Screenshot: AI Visibility scan results showing the overall visibility score, platform breakdown cards, and mention chart.

  • Overall Visibility Score — A composite score (0–100) reflecting your brand's presence across all platforms

  • Platform Cards — Individual scores for ChatGPT, Claude, Gemini, and Perplexity

  • Mention Rate — The percentage of queries where your brand was mentioned

Per-Platform Results

Click on any platform card to see detailed results:

  • Which prompts triggered a mention of your brand

  • Which prompts mentioned competitors instead

  • The full AI response text for each query

  • Whether your brand was recommended, mentioned in passing, or cited with a link

Per-Prompt Results

Click on any tracked prompt to see:

  • How each platform responded to that specific query

  • Whether your brand was mentioned on each platform

  • How competitors were mentioned

  • The exact text of each AI response

Screenshot: A per-prompt detail view showing responses from all four AI platforms with mention highlights.

Scan History

Every scan is saved. View past scans from the Scan History tab:

  • See how your visibility has changed from scan to scan

  • Compare results across different time periods

  • Identify which prompts are improving and which need attention

Usage & Limits

Each AI Visibility scan counts against your AI Scan quota:

Plan

Included Monthly Scans

Direct Base

10

Direct Full Suite

10

Agency Starter

100

Agency Pro

250

Overages are charged at $1.00 per scan** from your wallet balance.
**Pricing is subject to change at anytime please check the app for most up to date price

Tips for Effective Scanning

  • Start with 10–15 prompts that represent your buyer journey — from awareness to decision stage queries.

  • Include competitor comparison prompts like "What's the best alternative to [competitor]?"

  • Run scans regularly — weekly scans help you track trends and measure the impact of your optimization efforts.

  • Set up automated scans to avoid manual work (see Scheduling Automatic Scans).

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