Managing Your Subscription

This guide covers how to upgrade, downgrade, pause, resume, or cancel your RankGood subscription.

Written By Alex Frees

Last updated About 1 month ago

Viewing Your Current Plan

Navigate to Settings > Subscription to see:

  • Your current plan name and tier

  • Billing period (monthly or yearly)

  • Next billing date

  • Current usage vs. plan limits

  • Active add-ons

Screenshot: The subscription overview page showing current plan, billing cycle, usage stats, and management options.

Upgrading Your Plan

To move to a higher tier:

  1. Go to Settings > Subscription.

  2. Click Change Plan.

  3. Select the new plan tier.

  4. Review the pricing difference.

  5. Confirm the upgrade.

Upgrades take effect immediately. You will be charged a prorated amount for the remainder of the current billing period.

Downgrading Your Plan

To move to a lower tier:

  1. Go to Settings > Subscription.

  2. Click Change Plan.

  3. Select the lower plan tier.

  4. Review the changes (which features and limits will be reduced).

  5. Confirm the downgrade.

Downgrades take effect at the end of your current billing period. You retain full access to your current plan until then.

If your downgraded plan has lower limits (fewer keywords, fewer clients), you may need to remove items that exceed the new limits.

Canceling a Pending Downgrade

If you changed your mind about a pending downgrade:

  1. Go to Settings > Subscription.

  2. You will see a notice about the pending downgrade.

  3. Click Cancel Downgrade to keep your current plan.

Switching Between Monthly and Yearly Billing

  1. Go to Settings > Subscription.

  2. Click Change Plan.

  3. Toggle between monthly and yearly billing.

  4. Yearly billing saves approximately 17% compared to monthly.

Pausing Your Subscription

If you need to take a break without losing your account:

  1. Go to Settings > Subscription.

  2. Click Pause Subscription.

  3. Select a pause duration.

  4. Confirm.

While paused:

  • You retain access to your account and data

  • No charges are made

  • Active scans and schedules are suspended

  • You cannot use features that consume scan quotas

Resuming a Paused Subscription

  1. Go to Settings > Subscription.

  2. Click Resume Subscription.

  3. Billing resumes immediately.

Canceling Your Subscription

  1. Go to Settings > Subscription.

  2. Click Cancel Subscription.

  3. Confirm the cancellation.

After cancellation:

  • Your subscription remains active until the end of the current billing period.

  • After the period ends, your account is downgraded to a limited state.

  • Your data is retained for a period as per the data retention policy.

  • You can resubscribe at any time to restore full access.

Applying a Discount Code

If you have a promotional discount code:

  1. Go to Settings > Subscription.

  2. Click Apply Discount.

  3. Enter your discount code.

  4. The discount is applied to your next billing cycle.

Stripe Billing Portal

For detailed invoice management, payment method updates, and billing history:

  1. Go to Settings > Subscription.

  2. Click Manage Billing to open the Stripe billing portal.

  3. From the Stripe portal you can:

    • View and download invoices

    • Update your payment method

    • View payment history

    • Update billing address

Screenshot: The "Manage Billing" button that opens the Stripe customer portal.

For Agency Plans

Agency subscription management is done at the organization level:

  • Only the Agency Admin (organization owner) can change the plan.

  • Plan limits are shared across all team members and clients.

  • See Agency Settings > Billing for agency-specific management.

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